The challenge
Incidents on a production line had to be watched continuously: by the operations team on weekdays, and by the on-call team the rest of the time. On-call was active: it relied on regular human checks.
The value delivered
DEEPXP built a control room that tracks incidents in real time and automatically alerts operations on weekdays, then the on-call team outside working hours. Open-source observability tools collect the signals from the line, and prediction algorithms help anticipate incidents.
Results
Incidents on the line are visible in real time. On-call becomes passive: the team only steps in when an alert calls for it, with a minimum of human checks.